Incidents and maintenance reported on status page for Monitool https://status.monitool.org/ https://d1lppblt9t2x15.cloudfront.net/logos/310e5e288fd991517c0de50bc8d42555.png https://status.monitool.org/ en https://status.monitool.org/incident/877991 Thu, 23 Apr 2026 08:47:00 -0000 https://status.monitool.org/incident/877991#aedf77989c295cf9c5c6650287adedc31d7a526789ab7898347d70a0a8c4e213 Incident Monitool was unavailable this morning for roughly two hours, due to two separate issues in sequence: 1. First, the server failed to boot cleanly. During this period, the site was fully unreachable. Our monitoring picked up the outage immediately. 2. Once the server was back up, a second issue surfaced: the database ended up isolated from the rest of the application. The site loaded again, but projects, inputs and failed to display, and background jobs were not being processed. Resolution We brought the server back online, then restored the connection between the database and the application and restarted the affected services. Once that was done, Monitool was fully operational again. No data was lost. What we're doing about it - Improving our health checks so this kind of post-reboot failure triggers automatic recovery instead of staying stuck. - Upgrading the underlying storage setup to improve resilience across reboots. We're sorry for the disruption. If you notice any lingering issues with your account or data, please reach out. https://status.monitool.org/maintenance/335124 Sun, 03 Mar 2024 20:50:00 -0000 https://status.monitool.org/incident/335124#545596f8bcbd8bc18e6c9f31e24873d8fe4abfe8de395f2243bfe9e7f152c389 Maintenance We're migrating our database to use a larger cluster, which provides better availability